Wellness moist cat meals makes a declare of “assured ranges of probiotics”…
…nonetheless we couldn’t discover what that assured degree is anyplace on their web site. Some pet meals that assure probiotics will embody them within the Assured Evaluation info, Wellness didn’t. Wellness did supply a full nutrient profile for this cat meals, nonetheless probiotics was not included there both.
So we despatched Wellness these questions: Your web site web page for the Wellness Core Digestive Well being Hen Pate Recipe states “assured ranges of probiotics to assist digestive well being…” Nonetheless I can’t discover these ensures on the webpage. The Assured Evaluation doesn’t embody probiotics and I downloaded the total nutrient profile for the meals and don’t see the probiotics assure there both. Are you able to present the place in your web site that info is offered? Is the assure of probiotics solely listed on the web site, or is that assure acknowledged on the pet meals label too?
Wellness additionally claimed “prime quality protein” for this cat meals. We requested them: Additionally for this product, the webpage states “Excessive-High quality Protein”. Are you able to clarify what prime quality protein is? Are the protein elements feed grade or human grade? If they’re feed grade, how is the dedication of ‘prime quality’ made?
And for a Wellness pet food we requested comparable questions on protein high quality: In your webpage for Full Well being Deboned Hen & Oatmeal pet food there are a number of statements concerning high quality of elements. On the product description it states “premium rooster”. One of many icons on the web page states “Excessive-quality vitamins” and below Key Substances it states “prime quality elements”. Once more, with the pet food are you able to clarify what premium and prime quality means? Are the elements human grade or feed grade? If they’re feed grade, how is a dedication of premium or prime quality made?
We despatched these questions twice (4/26/22 and 4/29/22) by way of their e-mail deal with (firstname.lastname@example.org). And we despatched these questions by way of their contact type on 5/3/22 (which we acquired a affirmation of receipt). Wellness didn’t reply to any of our messages.
Ought to Wellness resolve to reply our questions sooner or later, their responses might be shared.
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